SMS Terms of Service

Last updated: May 18th, 2026

By opting in to receive text messages from NuBlue Electric, Plumbing & Air (“NuBlue,” “we,” “us”), you agree to the following terms.

Program description

The NuBlue SMS program provides appointment confirmations, technician dispatch and arrival updates, service follow-ups, estimate responses, membership and service reminders, and promotional offers to customers who have opted in.

How to opt in

You may opt in to receive SMS messages from NuBlue by submitting your phone number through a form on our website, scheduling service through our online scheduler, providing your phone number to a NuBlue customer service representative, or by texting our number directly.

How to opt out

You can opt out of receiving SMS messages at any time by replying STOP to any text message we send you. After you opt out, you will receive one final message confirming your unsubscribe, and no further messages will be sent unless you re-subscribe.

Help

For assistance, reply HELP to any message, or contact us at 866-455-2583 or hello@callnublue.com.

Message frequency

Message frequency varies based on your account activity, service appointments, and current promotions.

Costs

NuBlue does not charge for SMS messages, but message and data rates may apply based on your mobile carrier’s plan.

Carrier disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your use of this program is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

Changes to these terms

We may modify or cancel this SMS program at any time. We will notify subscribers of any material changes through the SMS program itself or by updating this page.

EXPECT MORE WITH NuBLUE Get Peace of Mind, Protection, and Performance GUARANTEED ABOUT OUR TEAM

Reliable Service you can Always depend on

Emergency services available when you need it

Commitment to Customer Satisfaction

Trained & Knowledgeable Technicians

Market Leader Program by NuBlue

Work that is Satisfaction guaranteed

Reliable Service you can Always depend on

Emergency services available when you need it

Commitment to Customer Satisfaction

Trained & Knowledgeable Technicians

Market Leader Program by NuBlue

Work that is Satisfaction guaranteed

ABOUT OUR TEAM

Don’t Just Take Our Word for it Don’t Just Take Our Word for it

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neighbors are saying

More Reviews

Thomas Shepherd did a wonderful job with my plumbing problem. I had what I thought was a backed-up sump pump and malfunctioning alarm and he figured out what was really wrong and fixed it quickly and thoroughly. He’s smart, knowledgeable, and really nice!

Meredith G.

Thomas Shepard provided exceptional service by checking our electrical panel. He saved us from an electrical fire, which could have happened if the wire had not been repaired.

Kim M.

Great experience with John and Blake. They were efficient, professional, and kind. They finished the job quickly and cleaned up after themselves. I’d highly recommend NuBlue to anyone looking for electrical or plumbing service.

Julie W.

John was great. I explained what I needed and he gave me a quote immediately. Luckily he had the parts on his truck and was able to complete the job right away. I had some additional things I would like to do in the future and he was kind and helpful.

Phyllis K.

Our electrician John was great! Service was efficient and effective — he fixed the problem with our outlets right away. Highly recommend these guys!

Catherine Y.

Thomas was awesome. He was a good listener and explained his two-day services beautifully. Excellent work product. I enjoyed discussing life with him.

Steve W.

Our Service Areas

Lake Norman | Charlotte | Greenville, NC | Fayetteville

Our Service Areas

Lake Norman | Charlotte | Greenville, NC | Fayetteville